Southbury Emergency Services


In an emergency call 911 for ambulance, fire or police.

The Southbury Emergency Dispatch center is staffed 24 hours a day, 7 days a week by trained Emergency Dispatchers. The Southbury Emergency Dispatch Center answers all 911 and routine calls for the Town of Southbury. All dispatchers are trained in Emergency Communications and are certified by the State of Connecticut as Telecommunicators. They are also certified Emergency Medical Dispatchers by the National Association of Emergency Medical Dispatch (NAEMD). This allows them to provide emergency medical instructions such as Cardio Pulmonary Resuscitation (CPR) over the phone. Southbury Emergency Dispatch is the sole source of communication for the Southbury Police Department, Southbury Volunteer Fire Department, Southbury Volunteer Ambulance, and Heritage Village Volunteer Ambulance. 

Ambulance information

In Southbury the primary "first responder" is provided by Southbury Ambulance, except at Heritage Village, where Heritage Village Ambulance is the first responder.  At the Southbury Training School the first responder is Southbury Training Ambulance.  Each of the three ambulance organizations provide back-up support for each other.

Fire Emergency

In Southbury, the first responder for a fire is the Southbury Volunteer Fire Association.  

Police Emergency

In Southbury, the first responder for a police emergency is the Southbury Police.

Emergency Planning

For a list of resources please visit Local Emergency Planning Committee