Local Emergency Planning Committee
Know the Numbers
EMERGENCY: Call 911
Non-emergency (non-life threatening situations): Call Southbury Police Dispatch Center at 203-264-5912.
Power Outages: To report a power outage to Eversource call 1-800-286-2000. Click here to report outage online. Click here to view Eversource outage map.
Charter customers: Please call 1-888-GET-CHARTER (1-888-438-2427) or 1-855-757-7328 with any service related questions. Or go to Charter Storm Center site for outage updates.
Frontier Communications customers: Please call 1-800-921-8101 to report any disruptions in your residential service.
Aquarion Water Company customers: Please call 1-800-732-9678 if you are experiencing a water emergency. You can also check Aquarion's Alerts & Outages page.
Heritage Village Water Company customers: Please call 203-264-8100 if you have water emergency.
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