Public Works Department

Snow Removal Assistance

Assist Us in Our Snow Removal Efforts

• Limit travel during storms to that which is absolutely necessary. Sanded and salted roads greatly reduce the risk of an accident.
• Park vehicles in driveways and off the road. If you must park on the street, try to park on one side only. Parked cars impede the speed and efficiency of our snow removal operations. Observe parking bans.
• Snow plows are designed to remove snow from the roadway to the edge of the road. Plows generally leave behind a window of snow in front of driveways. Residents are responsible for removing this snow.
• It is unlawful to plow snow from your driveways and walk ways into the road. Please remind your contractors of this restriction.
• When snow plows are used during snow falls, the initial pass of the snow plow is made to open up the road for traffic flow. The following passes will push the snow to the curb line or road edge. This is necessary in order to allow for the drainage of melting snow into catch basins and to allow more space to plow future snow accumulations.
• To avoid sand and salt hitting your vehicle while driving, move away from the center of the road when you see a salt truck approaching from the opposite direction. Salt/sand trucks are designed to deposit more salt and sand near the center of the road as the salt works its way to the road edge as traffic runs over it. Please try to stay back approximately 200 feet from the rear of a salt/sand truck.
• To insure that your mail box is not damaged during snow plowing operations, your mailbox must be 42" above the ground . Details are outlined in our mailbox policy.
• Safeguard your portable basketball hoop by removing it from the street and storing it on your property.
• When calling the Public Works Department (203-262-0622), please keep messages simple and direct. Be certain to state your name, phone number and the problem about which you're calling and its location.
• Consider adopting a fire hydrant if it is located near your house. The hydrant is there for your protection and it may be several days after a storm before it can be cleared.